Privacy Policy

1. Introduction

Broker Platform ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information about you when you use our trading platform and related services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account registration details (name, email address, date of birth)
• Identity verification documents (government-issued ID, proof of address)
• Financial information (payment methods, transaction history)
• Trading activity and account balances
• Communications with our support team

We also collect information automatically, such as your IP address, browser type, device identifiers, and usage data.

3. How We Use Your Information

• To provide, maintain, and improve our trading platform
• To process transactions and send related information
• To verify your identity and comply with AML/KYC regulations
• To detect, prevent, and address fraud or security issues
• To send administrative messages, updates, and promotional communications
• To comply with applicable laws and regulatory requirements

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, cloud providers)
• Regulatory authorities and law enforcement when required by law
• Professional advisers (lawyers, auditors) bound by confidentiality
• Business partners with your consent

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically five to seven years after account closure as required by financial regulations.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information (subject to legal obligations)
• Object to certain processing activities
• Data portability

To exercise these rights, contact us at support@broker.aces-portal.com.

7. Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. However, no internet transmission is fully secure.

8. Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and, where appropriate, by email.

10. Contact

For privacy-related enquiries, please contact our Data Protection Officer at our contact page.